Good to know
Frequently Asked Questions
Can’t find your answer? Contact us and we’ll be happy to help.
How do I book a vehicle?
Send us an enquiry through the Contact page or WhatsApp. Our team will confirm availability, the final price and the next steps.
What do I need to rent a vehicle?
Drivers must be 25 or older and hold an International Driver Permit or a local driver licence. Please also bring your passport or national ID.
Is a security deposit required?
[Placeholder] A refundable security deposit is required at handover. Please contact us for the current amount.
Is insurance included in the rental price?
Insurance cover is an additional charge (USD $30 per day). Please ask our team about what the cover includes.
Can I rent a vehicle with a driver?
Yes. A driver can be added to any rental for USD $50 per day.
Do you offer airport pickup and delivery?
Yes. Airport pickup and vehicle delivery is available for USD $50 per service.
Is there a daily distance limit?
Each rental day includes up to 250 km. [Placeholder] Additional kilometres are charged at an agreed rate.
Can I take the vehicle outside Dili or out of Timor-Leste?
[Placeholder] Travel within Timor-Leste is welcome. Please speak to us before planning any cross-border travel.
What payment methods do you accept?
[Placeholder] Cash and bank transfer. Please contact us to confirm available payment options.
What is your cancellation policy?
[Placeholder] Please contact us as early as possible if your plans change and we will do our best to help.
